Short version: we use cookies to run the site, keep accounts secure, support checkout and billing, remember preferences, and understand how NexusCast is used.
1. What this policy covers
This Cookie Policy explains how Heal2 Pty Ltd uses cookies and similar technologies for NexusCast, including nexuscast.net, account areas, checkout, support, and related services.
Cookies are small files placed on your browser or device. Similar technologies include local storage, session storage, pixels, tags, device identifiers, and software development kits.
2. Why we use cookies
We use cookies and similar technologies to keep NexusCast working, keep accounts secure, remember preferences, support checkout and billing, measure website performance, understand usage, and improve the service.
Some cookies are required for core functionality. Others help us understand how people use NexusCast or support marketing and communications where permitted.
3. Strictly necessary cookies
Strictly necessary cookies support sign-in, authentication, session management, fraud prevention, security, payment flow, load balancing, and other functions needed to provide NexusCast.
If you block these cookies, parts of the website, account area, checkout, or billing portal may not work correctly.
4. Preference cookies
Preference cookies may remember choices such as interface settings, session state, region, display preferences, or whether you have already seen certain notices.
These cookies help NexusCast feel consistent when you return to the website or account area.
5. Analytics and performance cookies
Analytics and performance cookies help us understand site traffic, feature usage, errors, page performance, conversion flows, and reliability.
We use this information to improve NexusCast, fix issues, measure product performance, and understand which pages and features are useful.
6. Marketing cookies
Marketing cookies and similar technologies may help us measure campaigns, understand referral sources, avoid showing irrelevant messages, and communicate with people who have shown interest in NexusCast.
Newsletter forms may record signup source, consent details, and unsubscribe preference. This can involve cookies, local storage, request headers, analytics events, or similar technologies used to measure conversion and honour communication preferences.
Where required, we will only use marketing cookies with the consent required by applicable law.
7. Third-party cookies
Some cookies and similar technologies may be set by service providers that help us run NexusCast, such as authentication, payments, hosting, analytics, support, email, security, and media providers.
These providers may process information under their own terms or privacy policies where they operate their services.
8. How to control cookies
You can usually block, delete, or limit cookies through your browser settings. Your browser may also offer controls for third-party cookies, tracking prevention, site data, and local storage.
Blocking cookies may affect sign-in, subscriptions, checkout, billing management, preferences, support, or other account features.
9. Do Not Track and similar signals
Some browsers send Do Not Track or similar signals. There is no consistent industry standard for responding to those signals, so NexusCast may not respond to every signal in the same way.
Where legally required, we will honour applicable consent, opt-out, and preference signals.
10. Updates
We may update this Cookie Policy when our website, service providers, technologies, or legal obligations change. The updated version will be posted at nexuscast.net/cookies with a new last updated date.
11. Contact
For questions about cookies or privacy, contact Heal2 Pty Ltd at privacy@nexuscast.net.
